officeatwork earned the Microsoft Technology Innovations Award at this year’s Microsoft Tech Days for their groundbreaking officeatwork CRM Cloud Connector product.

The purpose of this award category is to reward teams who have developed and introduced unique projects based on Microsoft technologies.

“The officeatwork CRM Cloud Connector lets you create individual or bulk documents directly from Microsoft Dynamics CRM Online. This award is confirmation to our customers and partners that Microsoft recognizes our leadership and expertise as a manufacturer of innovative solutions in the enterprise document creation market,” says Martin Seifert, CEO of officeatwork.

Microsoft Tech Days, an annual event, was held on 12-13 November in Basel,  Switzerland.

Bridge-The-Gap achieved officeatwork partner status in October 2012. We distribute and support the officeatwork suite of products within Southern Africa. Please  contact us for more information.

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If you feel like you are drowning in digital clutter a digital asset management system will go a long way to ordering and structuring your office life. Assets uploaded and stored in the DAM are easily retrieved after a quick search.

Another added benefit is all the disk and desktop space you will free-up. Plus you’ll have piece of mind knowing you’re files are backed up regularly as part of the DAM system maintenance.

2. You keep having to re-create content

According to Forrester Research 70% of content is recreated rather than re-used. Often content is recreated because the original version can’t be found. This costs companies time and money. A good DAM system would eliminate the need to constantly recreate content based on lost work. Also, the latest content would be available to the relevant staff members.

3. You’re always looking for files

Forrester Research found that knowledge workers spend up to 40% of their time looking for information. If you find that you’re always browsing through CD’s of content and numerous files on a general share drive then it may be time to consider the efficiency of a DAM system.

4. You’re worried about file security

If you share files with multiple parties and you’re worried about file security and usage rights it may be time to investigate a DAM system.

Not only will the system give you a host of file security options (e.g. pin access, link distribution etc) but you’ll be able expire or invalidate files at dates you predetermine.

5. You need to share information with people based off-site

Companies are collaborating and sharing information more nowadays than ever before. This often means distributing and sharing sensitive information to many sources: advertising agencies, partner offices, business principals, freelancers, work-at-home staff, press, clients, repro houses etc. Because this information needs to be readily available 24 hours a day, 7 days a week without the limitations of staff unavailability, time zone differences etc.

Having a reliable DAM system will ensure your content is securely available ALL the time to the RIGHT people.

Frustration rises when employees do not accurately follow the corporate identity guidelines. Consistency is crucial for brand building, especially valid to corporate identity.

There is a way to digitally ensure the consistent application of the approved corporate identity: Document Template Management. Document Template Management involves the generation, automation and management of business document templates through software like officeatwork.

Document Template Management software will help organisations to:

• communicate a consistent visual tone throughout all corporate collateral
• lock down brand assets e.g. logotypes, colours, typography
• have pre-approved, updated MS Office templates available to all staff
• easily make changes to various templates via a master template
• reduce template duplication and confusion

Business is evolving and becoming increasingly dependent on digital delivery. Just as well there are digital solutions to assist in the management of a brand’s integrity. Bridge-The-Gap has a number of technology products available to assist companies in the regulation of their brand assets.

Contact us for a demonstration.

Finding the right system can be daunting. Not only are there over 400 software solutions available but there are also different types of systems (own system, managed system and Software As A Service (SaaS) system.

Piles of disks containing images, photos, videos, logos and PowerPoint presentations pile up. The Share drive is a mess and you’re considering centralising all your files into library or repository that will make Storing, Organising and Sharing easier.

So what should you look for when exploring the DAM [digital asset management] solutions available to you? In this article we will explore a number criteria that need careful consideration.  As in all big business decisions various company departments will need to be consulted, most notably your I.T. department.

Criteria to consider when investing in an Image & Media Management System:

Scalability, Flexibility and Customization:

• Can the system be tailored to your requirements?
• Is it modular so that you can purchase only the aspects of it that apply to your organization?
• Is the system flexible?
• Can you easily upgrade the system or add extra modules without bringing the system down for long periods?
• Can you implement the system in phases?
• Can it be customised to fit your current infrastructure?
• Can the look and feel of the user-interface be designed around your branding?
• Can certain features be switched on and off ?

System Compatibility:

• How will the DAM system INTEGRATE into your current I.T infrastructure with regards to:
• Operating system (Linux, Mac, Windows)
• Mail Packages
• MS Office
• Mac users and PC Users
• Design packages

A DAM system needs to fit in seamlessly.

User-Friendliness and Training:

• How user-friendly is the product from an administrator’s perspective?
• How user-friendly is the product from a reader’s perspective?
• How much training is required? In an ideal world you’d like a product that has an easy navigation.
• Ease of Use:
• How easy will it be to implement the system in your organization? How much customization will be required?
• How easy is it to upload and download files? A cumbersome system won’t be used.
• Can the system synchronize updated files with files currently in the system?
• Can the system recognize and alert to file duplicates?

Accessibility:

• Do you need external users to access selected digital assets e.g. press?
• Do you need your system available to staff working from home or traveling?

If so, you need a stable, secure, fast, web-based system that is available 24 hours a day, 7 days a week.

Search Ability:

• Easy?
• Intuitive?
• Powerful?
• Fast?
• Accurate?
• How are the results will displayed? Will you be able to preview search results without having to download it to your computer first?

File Format:

• Will the system support all the file formats generated by your organization? e.g. PDF, MS Office documents, video file formats, audio file formats, design package formats, photos, drawings
• How will these formats be displayed during searches through the system?
• Will your system be able to extract text from the various file formats during searches (without you having to caption detailed descriptions)?

Security / Authentication / /Permissions:

• How will authentication (log-in) into the system work?
• Can you tie the DAM system authentication to your own server/intranet/internet authentication?
• How secure will assets in your system be?
• How secure will your system be to the outside worldCan you apply permissions to individual files, making them accessible only to pre-selected persons/departments?
• Can selected files be made invalid on pre-determined dates e.g. price lists?
• Can you give limited access to the system on an ad hoc basis? e.g. a basket of 10 files to be made available to an outside party without thembeing able to view other files in the system?

Capacity:

• Is the system powerful enough to archive your assets, with room for growth?
• Will the system slow down as more assets are added to it?
• How will the system’s hardware need to change as the system grows?

Affordability:

• Does the system you  fit into your budget?
• Can the system be “lightened” or downscaled to fit your budget?
• How much will customisation cost?
• How affordable are the enhancements or add-on modules?
• Can the system be upgraded as budget becomes available?
• Does the system have annual re-licensing costs associated with it? Or is it a once-off cost?
• Is there an annual feature enhancements cost? Is it mandatory? Is it affordable?

Local Support:

• Do the DAM developers have a local support presence to assist with installation, training, maintenance and troubleshooting?
• A local presence will ensure that system problems are solved very quickly.
• Dealing with developers overseas will certainly mean delays in trouble-shooting.

Long-term Development:

• Are the developers constantly upgrading the product with enhancements?
• Do the developers have sufficient backing to ensure on-going development?

Fly-by-night developers will have you paying premium for a product that could be discontinued at any time.

Metadata: IPTC and EXCIF:

• Will the system support metadata extraction from files uploaded into the system?

Metadata is additional information about your files. This information can include:

• Author
• Location
• Content description
• Keywords
• Copyright
• Technical description of exposure, conditions etc.

If this information is important to you then a DAM system that can extract the metadata and display it during searching will be important. Added to this the metadata can serve as keywords without additional capturing.

Selecting and implementing a good DAM system doesn’t need to be to be too complicated. Having a clear idea of what you need is the one of the first steps, along with a good idea of budget available!. Hopefully the questions in this article will help you list your requirements with the goal of short-listing the many systems on offer.

For more information please contact us .

About officeatwork
officeatwork is the leading provider within the field of Enterprise Document Creation, and as such offers the standardised and central production, inspection and maintenance of all Microsoft Office templates. The unique integration of a large number of a company’s peripheral systems enhances the use of the individual tools, reduces unnecessary and repetitive maintenance, and eliminates superfluous entries. On top of this, it increases security, and guarantees the efficient and integrated administration of templates.

“The product officeatwork is continually being developed further according to both changes in the market and our customers’ requests and needs. It supports multiple configurations within many and various enterprises.” – officeatwork corporate communications

Today more than 500,000 users worldwide utilise officeatwork in various companies and lines of business.

Bridge-The-Gap achieved officeatwork partner status in October 2012. We distribute and support the officeatwork suite of products within Southern Africa. Please  contact us  for more information.

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“A growing number of companies are looking for ways to manage their brands in the ever-expanding digital space. Template Management is definitely the next step in delivering technology that manages branding and corporate identity”. says Raymond Rott, co-owner of Bridge-The-Gap.

officeatwork is a Microsoft-based template management solution designed to suit the needs of most organisations. officeatwork automates and standardises design management, template management and content management.

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Anglo American has chosen Celum, a leader in enterprise Digital Asset Management software, as its global delivery platform.Bridge-The-Gap was responsible for the installation and customisation of the system as well as for the migration of images from previous legacy systems.

“We recognise that our corporate reputation is built on the quality of our publications and documents, and that up until now, finding appropriate images hasn’t always been easy.  We are rectifying this with a brand new digital asset management system, going live on our systems from 29 May 2012. 

Anglo American has a very distinctive style of photography. Our strong brand identity is synonymous with our values and our ambition to be the leading global mining company and the industry’s employer, partner and investment of choice.  Our brand identity literally sets us apart from the crowd.  Our photography is a key part of our brand cues reflecting our commitment to real people, real mining, and making a real difference.” – Anglo American Corporate Communications and Branding.

The system has been well received by Anglo American employees and agencies. Powerful search functionality coupled with comprehensive metadata and multiple download formats are attributed to this success.

Bridge-The-Gap looks forward to building on the success of this project and expanding on Celum’s capabilities.

Bridge-The-Gap is a branding and marketing technology solution provider based in Johannesburg, South Africa. Bridge-The-Gap’s focus lies in the areas of Digital Asset Management, Document Template Management and Digital Copyright Management. This emphasis has been developed out of the needs of our clients and we pride ourselves in our ability to source relevant and affordable solutions for our market.

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